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So today is the day where I no longer use the Razer Onza yet alone any other future Razer product.

I preordered the Onza the minute it was made available for preorder back in January 2011. I had been waiting to play with it for over a year since it was announced. It was finally shipped to me just over 2 months ago. I loved it at first, but will not even bother to love it anymore. Read on as to why.

I was actually told to contact Min-Liang Tan on Twitter via email, the CEO of Razer, week ago about my issues with the Onza. I was actually going to email a lot of what I said below in an email to them, but decided not to. Why? Because I do not feel as if these issues have been fixed, not only does my brother’s controller and girlfriends have the same issues but people online around forums and other comments elsewhere have reported the same issues as mine or similar. Plus I would be without the controller for who knows how long aside from using the main Xbox 360 controller.

Now that that has been said, I will get to the main reasons why I am disappointed with the Razer Onza, Razer and just overall think the product is terrible to purchase.

  • 1st issue (big issue/main problem): The left joystick will always stop you from running in games. To be more specific, games such as Call of Duty: Black Ops, where when the left joystick is clicked, this allows you to run. It is always a damn problem, usually a hit or miss each time you use it, for me, it has frequent use. I have tried disconnecting and reconnecting the controller to regain control of the left joystick but that does not work. The only time it starts to work right for a short while it when I have shut down the Xbox 360 and turned it back on.
  • 2nd issue (big issue/main problem): The right joystick (very rarely the left joystick) will sometimes physically get stuck in a position. The position it nearly always gets stuck in is towards the right and slightly downwards, think of it getting stuck around the 0 degree angle towards 320 degree. It actually gets stuck, it does not move back into position if I let go over the joystick.
    This does not happen on a constant basis but I can almost always get it to happen and it will normally happen about 6 times (guessing) over a course of around a 5 hour gaming session.
    • What happens in-game with this above, 2nd, issue?
      I use the controller for all games, but its main purpose is for each Call of Duty title online/multiplayer, right now it is Black Ops. When the right joystick gets stuck, it causes me to spin in the game until I physically remove the joystick from being stuck at that position.
  • 3rd issue (minor problem): The X button feels like it has begun to act like it has worn out when it is touched/pressed. It feels different when “touched/pressed” versus the other Y, B, A buttons that feel perfectly when pressed/touched. I hope this makes sense.
    It has not rendered the X button inoperable though, it still works just fine and the response time just does not feel the same anymore over the last 31 days of usage when pressed.
  • 4th issue (minor problem): After the first week of using the controller, the sticker on the back containing the serial number among other information has started to peel off. I have tried to stop this process from happening but with no luck. I definitely try to avoid touching that area but I do have big hands and I cannot just constantly think about making sure I am not touching it and have to play the game. How I use the controller is how I hold the controller too, so I cannot just easily change how I hold it, it should never start to peal off within the first week anyways.
  • I would personally suggest to avoid purchasing the Onza controller. I also do not see them fixing the above issues anytime soon, and even if they did, I am sure people like myself and others who have had these problems are screwed anyways.

    So with that said, what issues have you had with your Onza controller? Do you still use it? Please comment!

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